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The ACSA Retail Convenience Awards Gala streamed on Nov. 26th

Recent Covid-19 Updates

3rd June 2020

small business reopening and support grant

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Through this $25-million program, eligible small businesses, non-profits, charities and social enterprises that were ordered to close or greatly reduce operations because of the Public Health Order, or that were greatly impacted by social distancing and orders to stay home, may qualify for a reopening and support grant.

20th May 2020

new federal updates

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Canada Emergency Business Account (CEBA) expansionThe federal government announced an expansion to the eligibility criteria for the CEBA to include many owner-operated small businesses today. The program will now be available to a greater number of businesses that are sole proprietors receiving income directly from their businesses, businesses that rely on contractors, and family-owned corporations that pay employees through dividends rather than payroll.To qualify under the expanded eligibility

22nd April 2020

government announces wage subsidy application date

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Today, the Federal Government provided more details on the Canadian Emergency Wage Subsidy and announced support for the charitable sector.Wage Subsidy New Details:Companies will be able to start applying for the program on Monday, April 27 at: government launched a calculator to help businesses determine eligibility:

21st April 2020

acsa newsletter – april 2020

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Hello, everyone:Our thoughts and prayers go out to the families of the victims of this weekend’s senseless shootings in Nova Scotia. As the Premier said this morning, this unbelievably sad and horrific event will not define Nova Scotia. Nova Scotia and the region are defined by kindness and compassion. The ACSA and our member sites are here for residents during this time of profound sadness. We are now more than one month into dealing with COVID-19 and the unprecedented impacts it ha

9th April 2020

atlantic canada response to covid-19

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Atlantic Canada, like elsewhere in the country continue to take additional measures to help prevent the spread of COVID-19. To learn more, click here to read the complete .PDF file.

3rd April 2020

covid-19: 7 steps to sustain your business through the disruption

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The COVID-19 pandemic is having widespread effects on businesses across the country. By mid-March, 73% of companies were already feeling the negative effect of the crisis, according to a BDC survey of over 600 Canadian entrepreneurs.In times of crisis, cash becomes even more important than it usually is for a company.Creating a detailed continuity plan and cash flow forecast will help you sustain ongoing operations, albeit at a lower capacity, and facilitate recover

2nd April 2020

government announces details of the canada emergency wage subsidy to help businesses keep canadians in their jobs

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April 1, 2020 - Ottawa, Ontario - Department of Finance Canada The Government of Canada is taking immediate, significant and decisive action to support Canadians and businesses facing hardship as a result of the global COVID-19 outbreak. To help Canadians and businesses get through these tough economic times, the Prime Minister, Justin Trudeau, announced that the Government is proposing to introduce a wage subsidy of 75 per cent for qualifying businesses, for up to 3 months, retroactive to March

2nd April 2020

what the canada emergency wage subsidy means for businesses

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To help businesses keep and return workers to their payroll through the challenges posed by the COVID-19 pandemic, the Prime Minister, Justin Trudeau, proposed the new Canada Emergency Wage Subsidy. This would provide a 75 per cent wage subsidy to eligible employers for up to 12 weeks, retroactive to March 15, 2020.This wage subsidy aims to prevent further job losses, encourage employers to re-hire workers previously laid off as a result of COVID-19, and help better position Canadian companies a

1st April 2020

exclusive research shows covid-19 is driving shoppers into c-stores

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Among the many change-of-life impacts of the COVID-19 coronavirus pandemic, convenience stores are seeing an increase in shoppers who typically would go to supermarkets for their grocery needs.According to a new study conducted by Convenience Store News Canada’s parent company, EnsembleIQ, 15% of shoppers said they are more likely to shop at convenience stores for groceries due to the pandemic. Fielded March 13-15, the survey was conducted among 1,001 primary household grocery sho

30th March 2020

covid-19 best practices for lottery

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Please follow your store’s current policies regarding best practices for physically handling any product.Encourage customers to use the Ticket Checker to check tickets at your store. Inform customers to download the Atlantic Lottery Mobile App as a way to check their tickets from home. For ticket validations, have the customer hold the ticket while you scan the barcode using the scanner.Have customers pay with tap when possible at locations equipped to take tap.Encourage customers to

30th March 2020

a message from the bank of canada

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As we all do our part to try and limit the spread of COVID-19, more businesses are choosing not to accept cash to limit potential exposure.The Bank recognizes that these measures are being taken with the safety and well-being of both staff and consumers in mind. We all need to be doing what we can to reduce the risks.You may not be aware that refusing cash purchases outright will put undue burden on the people who depend on cash and have limited payment options. In these trying times, we sincere

30th March 2020

all businesses seeing 30 percent drop in revenue due to pandemic will be eligible for 75 percent wage subsidies

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Article adapted from CBC News: and non-profit organizations seeing a drop of at least 30 per cent in revenue due to COVID-19 will qualify for the government's 75 per cent wage subsidy program, Prime Minister Justin Trudeau announced today — adding that "serious consequences" await those who abuse the system.During the daily media briefing outside his residence at Rideau Cottage, Tru

29th March 2020

nova scotia announces new measures to support small businesses amid covid-19

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Article adapted from CBC News: Nova Scotia government announced new supports Friday for small businesses to help them stay afloat amid the COVID-19 pandemic, including a three-month rent-deferral program.On Friday, the province announced 17 new cases of COVID-19 on Friday, bringing the provincial total to 90.Premier Stephen McNeil said small business owners shouldn't have to worr

29th March 2020

trudeau promises 75 percent wage subsidy for businesses hit by coronavirus pandemic

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Article adapted from Global News: federal wage subsidy for small and medium-sized businesses hit by the new coronavirus pandemic is jumping up to 75 per cent, the prime minister announced on Friday.Prime Minister Justin Trudeau spoke with reporters at his daily update from Rideau Cottage, where he remains in isolation, as cases of the new coronavirus continue to spread across the country.Last week, Tr

27th March 2020

covid 19 update march 27

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The COVID-19 outbreak is unprecedented and causing a stressful time for all including customers, staff and owners/managers. Earlier this week we sent out a survey and asked members: How is COVID-19 impacting your customer service?We asked if members were operating on regular hours; on reduced hours; or closed. We asked if retailers had access to adequate quantities of cleaning and safety supplies to maintain enhanced store cleaning and protect staff. We also asked if members are experiencing sta

27th March 2020

federal coronavirus update

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The Prime Minister, Justin Trudeau, today announced additional new measures to support small businesses dealing with the economic impacts of the pandemic. These measures will help Canadian businesses protect the jobs that Canadians depend on, and pay their workers and bills during these difficult times. To further support small businesses, the Government of Canada will: Announce a 75 per cent wage subsidy for qualifying businesses, for up to 3 months, retroactive to March 15,

26th March 2020

covid digest - thursday march 26 2020

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UPDATES FROM YESTERDAY: Yesterday, the Prime Minister and Minister of Finance announced the Canada Emergency Response Benefit (CERB). This will provide $2,000 a month for up to 4 months to Canadians who are not receiving a paycheque due to COVID-19. To make it simpler for people applying , we’ve combined our two measures previously announced (the Emergency Care Benefit and the Emergency Support Benefit) – the CERB means Canadian workers, entrepreneurs small business owners will get the

26th March 2020

ns covid update

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March 25, 2020   1:30 PM Included below is a news release recently issued by the province outlining the details of 17 new COVID-19 cases; all are travel-related or connected to earlier reported cases. As of today, March 25, Nova Scotia has 68 cases of COVID-19. The news release is also available in French at: Premier Stephen McNeil and chief medical officer of health Dr. Robert Strang will provide an update today a

26th March 2020

covid-19: millions of canadians report feeling anxious

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On Monday, we completed a comprehensive survey on how Canadians are feeling and reacting to the COVID-19 outbreak. Over the next few days, we will be releasing findings from that study. In this bulletin, we explore the anxiety caused by the epidemic.KEY FINDINGSHow worried are Canadians? 75% are following news or information about the outbreak either closely, and 69% are worried. 40% say they are worried a lot or extremely worried (about 12 million Canadian adults). Men, especially younger

26th March 2020

ns gov covid-19 update - march 24

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Premier Stephen McNeil and chief medical officer of health Dr. Robert Strang provided an update earlier today, March 24. A recording of the news conference is available here: A short audio recap from Dr. Strang is available at . Details of measures to strengthen the health system and help Nova Scotians dealing with COVID-19 announced today are outlined below: increased testing for COVID-19 -- public hea

25th March 2020

covid digest - wednesday march 25 2020

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Federal GovernmentAfter hours of behind-the-scenes negotiations, Canada’s House of Commons passed Prime Minister Justin Trudeau’s coronavirus financial aid package at 5:51 a.m. Wednesday morning You can find a copy of the emergency legislation, Bill C-13, here.As part of the legislation, the government established the Canada Emergency Response Benefit (CERB). This taxable benefit would provide $2,000 a month for up to four months for workers who lose their income as a result of the COVI

What convenience stores can do

Stay educated & informed

New news comes to light every hour surrounding the Coronavirus. Make sure you stay educated and up to date on new regulation, cases or issues surrounding the COVID-19 virus.

Revenue vs expenses

Review your finances, look at your revenue vs expenses, are you able to meet your basic expenses? Discuss this with your accountant or bookkeeper if you need.

Make a plan

Are you able to service your clients with so many other businesses closing, are you able to find other suppliers if your regular one is not functioning now? Explore options that might help you enable to keep your doors open.

Your insurance provider

Depending on your coverage, you may be entitled to business interruption insurance payments. Call your provider to check your entitlement.

Covid-19 resources

Planning for a pandemic

Continuity Planning

Identify staff members who can accurately assess how your company functions, both internally and externally—and employees, materials, procedures and equipment that are essential to keep the business operating. Identify operations critical to survival and recovery. Include emergency payroll, expedited financial decision making and accounting systems to track and document costs in the event of an unexpected business incident and assign each task to a manager who will be responsible for that function for the duration of the event.

Establish procedures for succession of management including at least one person who is not at the company headquarters, if possible. Practice worst case scenario planning—it is very possible someone from your leadership team will be unavailable, so plan for contingency if that person serves a critical role.

Crisis Communication Plan

Detail how your organization plans to communicate with employees, local authorities (identify point of contact for emergency services and first responders), customers and others for the duration of the event. Give employees information on how you will communicate when and how to report to work following an emergency. Make sure senior management has all relevant information and who will communicate updates to the public. Inform clients/customers if you anticipate delays in service (and communicate clearly how and when products will be received or services rendered). If you are able to provide assistance to the community, communicate with officials what your company is prepared to do to help in the recovery effort. Also communicate with local, state and federal authorities what emergency assistance is needed for you to continue essential business activity.

Suppliers, Vendors, Contractors

Identify key suppliers, vendors, contractors, banks and any other businesses you must interact with on a daily basis. If there are any that serve a critical role, consider developing a professional relationship with more than one company in case they are compromised and cannot service your needs. A disaster that shuts down a key supplier or vendor can be devastating to your business.

Dealing with Clients and Service

Compile a list of your key customers and establish a plan to serve them for the duration. Since it is impossible at this time to know long that will be, plan for at least four to six months and identify priorities for each.

Communications and Emergency Planning for Employees

Your employees are your most valuable asset. Open lines of communication are essential before, during, and after any incident. Share emergency preparedness information and virus updates with employees in newsletters, on company intranet, periodic employee emails and other internal communications tools. Consider setting up a password-protected page on the company website, an email or text message alert or a call-in voice recording to communicate with employees in an emergency. Designate an “800” number or conference line that can be used to communicate in the event of a quarantine with designated call times.

Quarantine and Premises

Plan what you will do if your building, plant or office is not accessible. If any of your employees are identified as having even casual contact with anyone known to have Coronavirus, your facility may be involuntarily shut down. Define crisis management procedures and individual responsibilities in advance. Talk with your staff or co-workers and frequently review and practice what you intend to do during and after an emergency.

Meetings and Conferences

If there is an outbreak in your city or county, follow your local government’s guidelines regarding meetings. If there is not an outbreak in your city or county, follow federal restrictions regarding meetings and travel within Canada.

  • If you are hosting in-person meetings and conferences, establish criteria and timeframes for making decisions about whether to continue to hold these events. Consider web conferencing tools to hold online meetings. Some conferences may offer a webcast viewing option as an alternative to in-person meetings.
  • Determine whether staff will attend meetings and conferences. Consult the latest travel guidance as they prepare for upcoming conferences, conventions, trade shows and exhibitions.

Facilities, Buildings, Property and Insurance

Review your business insurance coverage and understand your deductibles, if applicable. Consider how you will pay creditors and employees. If you are the business owner or principal, you should also plan how you will provide for your own income. Finally, find out what records your insurance provider will want to see after an incident and store them in a safe place.

Determine who will be in charge of the premises in the event you need to close suddenly. Consider the ways in which people, products, supplies and other things get into and leave your building or facility; make sure all entrances and exits are secure. Identify what machinery, computers, custom parts or other essential equipment is needed to keep the business up and running – and what (if anything) needs to be moved in the event the building will be closed.

Contact us

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